Your vehicle is covered by a warranty package for up to 3 years from date of first registration (unlimited mileage during the first 24 months, followed by a further 1 year limited to a total mileage of 60,000. For KOLEOS and ZOE the third year is limited to a total mileage of 100,000).
Your Renault Dealer or Renault Z.E. Dealer is able to repair or replace without charge, parts that are found to have a material or assembly defect that is recognised by Renault. The paintwork warranty runs for 3 years and the anti-corrosion warranty for 12 years. For TWIZY, the paintwork warranty runs for 2 years and anti-corrosion warranty for 6 years.
For full Renault Warranty Terms and Conditions visit here.
For full Renault Z.E. Warranty Terms and Conditions visit here.
Should you need it, we’ll provide emergency roadside repairs or tow you to the nearest Renault Dealer or Renault Z.E. Dealer.
This service is available 24 hours a day and is provided for 36 months from the date of first registration (or the duration of the battery lease). Assistance is provided within the UK & Northern Ireland only at roadside, home and includes national recovery and onward travel. Renault Assistance applies to mechanical or electrical defects which are covered by warranty
For Renault Assistance Terms and Conditions please visit here.
For Renault Z.E. Assistance Terms and Conditions please visit here.
For Z.E. vehicles with a Battery Hire Contract the Renault Assistance cover period is linked to the period of the Battery Hire Contract with RCI Financial Services Ltd.
EasyLife Service Pack will be available on orders placed from 3 July onwards at the following revised prices: Conquest: Now £299 for 3 years/30,000 miles servicing Renewing customers: Now £199 for 3 years/30,000 miles servicing This still represents great value and remains highly competitive within the market. EASYLIFE PACK TERMS & CONDITIONS –– EasyLife Packs is available on all Renault Cars excluding ZOE –– Al LCVs (including Master Combi and Trafic Passenger) are also excluded –– Sales Channels: 1A, 1B, 1C, 1G, 1H, 1K, 1M, 1N, 8A –– Can be activated up to one month after registration via the Warranty Portal –– Standard labour reimbursement rates Renault Cars (excl. Zoe) - The EasyLife Pack is available on eligible retail vehicles and ends when the vehicle is 3 years old from registration date or has completed 30,000 miles (whichever comes first). Services must be carried out in line with the manufacturer’s minimum maintenance programme requirements and servicing intervals within +/- 1 month or 1,000 miles of the service interval and can only be carried out at a Renault Approved outlet. Services will also include a Vehicle Health Check. Servicing does not include wear and tear parts including but not limited to brakes, tyres and wiper blades. To qualify you must order and purchase the EasyLife Pack from a Renault Approved outlet or Renault.co.uk before the first service or within 1 month from registration (whichever comes first). Cannot be part exchanged, refunded or transferred. The EasyLife Pack is available on vehicles ordered and registered from 3rd July 2018 and only available to be purchased by the first owner of the vehicle (excludes pre-registered vehicles).