We are on the lookout for a Service Advisor to join our team in our new Ford branch in Ayr.
About the role:
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.
✔ Help contribute towards the team's daily workload
✔ Process invoices, paperwork, and customer details
✔ Liaise directly with customers providing a second to none level of service
✔ Maintain, create and change in our databases
✔ Be able to, maintain a high consistent quality of work
✔ Communicate in a confidential, professional, and appropriate manner
✔ Continually develop your personal skills and knowledge
✔ The ability to confidently use Microsoft Office, Excel, and Word as well as email package
✔ Have an eye for attention to detail
✔ Be a strong confident communicator
✔ Have a polite and warm telephone manner
✔ Good numeracy skills
✔ Be adaptable to varying tasks
✔ Have a desire and willingness to learn
For you:
✔ Access to the Company Pension Scheme
✔ Colleague Introductory Scheme
✔ Industry leading discounts on purchases on new and used cars
✔ Death in service benefit
For you and your family:
✔ Discounted Servicing
✔ Subsidised car purchase scheme
✔ Employee Assistance Programme
✔ 24/7 remote GP
✔ Medical second opinions
✔ Unlimited mental health support
✔ Physiotherapy help and advice
✔ Savings and discounts on shopping
✔ Financial and legal support
✔ Wellbeing assistance