NissanConnect Services

The Nissan Connect Services App offers remote access to safety and convenience features, provides vehicle information and lets you program personalised alerts. Plus, as part of their commitment to maximising user convenience, Nissan has now introduced a Stolen Vehicle Tracking function for extra peace of mind.

STOLEN VEHICLE TRACKING

Stolen Vehicle Tracking (SVT) is a subscription service provided in collaboration with Vodafone Automotive, Nissan’s service provider. This service allows connected vehicles to be tracked and located using the vehicle’s GPS.

The service provider will collaborate with law-enforcement authorities to track the vehicle and coordinate its recovery. If requested by the authorities, ignition could be deactivated remotely by the Vodafone operator.

Stolen Vehicle Tracking is available on ARIYA, Qashqai (produced from June 2022), and X-Trail (produced since September 2022).

Customers can check if their vehicle is equipped with the Stolen Vehicle Tracking service by going to the “Nissan Store” section of the NissanConnect Services app. If their car is compatible, they will be able to activate the subscription at a cost of £99*, ensuring 12 months of enhanced security.

The Stolen Vehicle Tracking function offers users a range of advantages:

ADDED VEHICLE SECURITY

24/7 support

ONLINE ACTIVATION

No need for additional equipment installation. Our connected vehicles have all you need built in, activations are done in the NissanConnect Services app.

GUIDANCE

Receive notifications related to Theft or Towing directly in the app. You can then use the Stolen Vehicle Tracking service inside the app to start the process should you need to.

CROSS-BORDER SUPPORT

Worried about theft in foreign countries? Our Service provider has an extensive network within Europe. Tracking operators will speak the local language with law enforcement authorities and your language when speaking to you.

DIRECT LAW ENFORCEMENT AUTHORITIES CONTACT

Our Service provider has a direct connection with law enforcement authorities within Europe to share tracking information and support the recovery of your vehicle.

REMOTE BLOCKAGE

In some scenarios, law enforcement authorities may ask to block the engine from being started to support recovery. Tracking operators collaborate seamlessly to keep the process smooth.

REMOTE CONTROL SERVICES

From the comfort of your smartphone, you can manage the connectivity of your car. Supporting your driving, navigation, convenience, comfort and safety.

CAR LOCATOR

Can’t remember where you parked? Your app does. Simply open NissanConnect Services on your phone and click on “vehicle location”.

REMOTE HORN & LIGHT

Another way to find your car is to activate the horn and lights from a distance. The horn will sound and lights will flash briefly. In situations where discretion is required you can also just flash the lights.

REMOTE DOOR CONTROL

Forgot the lock your Nissan or don’t have your keys handy? Simply lock or unlock from the app with the 4-digit PIN code you set yourself.

REMOTE CLIMATE CONTROL

Love comfort? This is the feature for you. Pre-heat or pre-cool your Nissan before you get to it with the Remote Climate Control. (Only available on electric vehicles)

SMART ALERTS

Smart alerts are notifications you can customise yourself regarding how, where and at what time your car is used.

SPEED ALERT

When you lend your Nissan to someone else you can set a speed threshold and receive alerts when they go above it.

CURFEW ALERT

Don’t want your car driven after a certain time? Just let the app know what your preferred operating times are and it will help you stick to them.

AREA ALERT

You can set a geographical driving boundary around any area from the app and receive an alert whenever your vehicle enters or exits the area.

VEHICLE HEALTH

Check your car’s health with the app’s Vehicle Health Report feature and receive evaluations including any recent malfunction alerts.

TYRE PRESSURE

Check your tyre pressure from the app at any time so you can plan ahead in case they need inflating.

OIL PRESSURE

You receive a notification directly on your smartphone when your car has low oil pressure.

AIRBAGS STATUS

It’s always good to know the state of the airbags before you go on any journey. If there is a malfunction with your airbags you will be notified by the app.

DRIVING HISTORY & ANALYSIS

The app can also keep track of how many trips you made and the distance and time you travelled. If you drive an electric vehicle it even tells you how much CO2 you saved

SUPPORT

The NissanConnect Services app also lets you simply contact Nissan if you need help. Access Frequently Asked Questions or get in touch directly with our Customer Service team.

REMOTE BATTERY MANAGEMENT

Optimise your electric vehicle experience by checking and charging the battery remotely and locating chargers from the app.

(Only on electric vehicles)

Contact our dedicated team to find out more, or download the App today

Download via the Apple App Store Download via the Google Play Store

Terms & Conditions: Features available depending on version, as standard or only as option (at an extra charge).

* Pricing is valid as of posting, Nissan reserves the right to update as they deem necessary. For more information refer to the NissanConnect Services app, Nissan Store section.

To use NissanConnect Services you need a smartphone with compatible iOS or Android operating system and a SIM card with data option from a mobile service provider. Download the free NissanConnect Services app and create a username and password. Connect your smartphone with your vehicle equipped with NissanConnect Services by logging in using your username and password. All services are subject to mobile network coverage. The use of “In-Car WiFI” is made possible via an integrated wireless internet connection. Data packets are obtained via our roaming partner [Orange or affiliated local provider] and in accordance with their terms and conditions. “In-Car WiFi” available for an additional charge on subscription. For further information, please contact your local Nissan dealer.

Nissan Store services are available depending on country, model, grade and service period. Some services will be subject to a fee for the subscription period detailed in the NissanConnect Services app. For more information please visit your NissanConnect Services app, Nissan website, Nissan dealer or call centre ( phone, number).

Helpful site links

Company Info

Reg. Office: Park House, 14 Bothwell Road, Hamilton, ML3 0AY

Registered in Scotland. Company Reg. No. 66568

FCA: Firm Reference Number (FRN) is 308476 | VAT Reg. No GB 316359751

Regulation Status

Park’s of Hamilton (Townhead Garage) Limited, Douglas Park Limited, and Park’s (AYR) Limited, are Appointed Representatives of Park’s of Hamilton (Holdings) Limited, of 14 Bothwell Road, Hamilton, ML3 0AY, which is authorised and regulated by the Financial Conduct Authority (FCA) as a credit broker. Park's of Hamilton (Holdings) Limited Firm Reference Number (FRN) is 308476. We are not an independent financial advisor.

Commission Disclosure

We, Park’s of Hamilton (Holdings) Limited, act as a credit broker and can introduce our customers to a panel of lenders. Those lenders normally pay us a commission for the introduction of business. Any commission received from lenders, will not affect the amounts paid by you under your finance/hire agreement. We may also receive future remuneration or financial support from lenders based upon our sales.

Those lenders can offer the following financial products, Hire Purchase, Personal Contract Purchase, Personal Contract Hire and Personal Loans for retail consumers as well as a range of business funding solutions for corporate customers.

Insurance Mediation

Park's of Hamilton (Holdings) Limited, along with its three Appointed Representatives, Park's of Hamilton (Townhead Garage) Limited, Douglas Park Limited and Park's (Ayr) Limited are authorised to conduct insurance mediation activity.