BUSINESS MANAGER WANTED
As a Business Manager at Douglas Park MINI, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Stirling.
As Park’s Motor Group Business Manager you will receive:
The right person will be required:
- A Company vehicle.
- 30 days holiday per year.
- Full manufacturer product training and accreditation.
- Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
- Childcare Vouchers Scheme.
- Vehicle, parts and servicing discount.
- To facilitate the sale of finance and insurance products for customers.
- To ensure the highest level of customer satisfaction is achieved.
- Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).
- Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).
- Monitors overall department performance.
- Achieve Park’s business plan objectives.
- Ensure that TCF objectives & process are carried out thoroughly.
- Maintain and develop good relationships with customers by meeting and exceeding their expectations.
- Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park’s Motor Group.
- Collect relevant Management Information (MI).
- Ensures that all Park’s Motor Group policies and objectives are followed.
- Continually observing for instances of financial crime (Money Laundering & Fraud).
- Ensure that all relevant training is carried out.
- Report to General Manager, Group Business Manager & Group Sales Director.
In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.