Business Manager

Location: Stirling
Franchise: Douglas Park BMW & MINI

As a Business Manager at Douglas Park Stirling, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Stirling.

As a Douglas Park Business Manager you will receive:

✔ Company vehicle.
✔ 30 days holiday per year.
✔ Full manufacturer product training and accreditation.
✔ Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
✔ Vehicle, parts and servicing discount.

The right person will be required:

✔ To facilitate the sale of finance and insurance products for customers.
✔ To ensure the highest level of customer satisfaction is achieved.
✔ Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).
✔ Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).
✔ Monitors overall department performance.
✔ Achieve Park’s business plan objectives.
✔ Ensure that TCF objectives & process are carried out thoroughly.
✔ Maintain and develop good relationships with customers by meeting and exceeding their expectations.
✔ Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park’s Motor Group.
✔ Collect relevant Management Information (MI).
✔ Ensures that all Park’s Motor Group policies and objectives are followed.
✔ Continually observing for instances of financial crime (Money Laundering & Fraud).
✔ Ensure that all relevant training is carried out.
✔ Report to General Manager & Group Business Manager & Group Sales Director.
✔ In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.

As a Park's Motor Group employee you will receive:

For you:

✔ Access to the Company Pension Scheme
✔ Colleague Introductory Scheme
✔ Industry leading discounts on purchases on new and used cars
✔ Death in service benefit

For you and your family:

✔ Discounted Servicing
✔ Subsidised car purchase scheme
✔ Employee Assistance Programme
✔ 24/7 remote GP
✔ Medical second opinions
✔ Unlimited mental health support
✔ Physiotherapy help and advice
✔ Savings and discounts on shopping
✔ Financial and legal support
✔ Wellbeing assistance