Business Manager

Location: Glasgow
Franchise: Douglas Park BMW

As a Business Manager at Douglas Park BMW, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Stirling.

As a Douglas Park BMW Business Manager you will receive:
✔ Company vehicle.
✔ 30 days holiday per year.
✔ Full manufacturer product training and accreditation.
✔ Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
✔ Childcare Vouchers Scheme.
✔ Vehicle, parts and servicing discount.

The right person will be required:
✔ To facilitate the sale of finance and insurance products for customers.
✔ To ensure the highest level of customer satisfaction is achieved.
✔ Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).
✔ Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).
✔ Monitors overall department performance.
✔ Achieve Park’s business plan objectives.
✔ Ensure that TCF objectives & process are carried out thoroughly.
✔ Maintain and develop good relationships with customers by meeting and exceeding their expectations.
✔ Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park’s Motor Group.
✔ Collect relevant Management Information (MI).
✔ Ensures that all Park’s Motor Group policies and objectives are followed.
✔ Continually observing for instances of financial crime (Money Laundering & Fraud).
✔ Ensure that all relevant training is carried out.
✔ Report to General Manager & Group Business Manager & Group Sales Director.
✔ In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.

The Benefits of working for Douglas Park BMW include:
✔ Access to Healthcare.
✔ Access to the Company Pension Scheme.
✔ Discounted Servicing for you and your family.
✔ Contributory Pension Scheme.
✔ Colleague Introductory Scheme.
✔ Industry leading discounts on purchases on new and used cars.
✔ Subsidised car purchase scheme accessible to you and your family.